Terms of Service

Last updated: 1 July 2026

Welcome to www.nigelcurtiss.com. These Terms of Service (“Terms”) govern your use of our website and any purchases made through it.

By accessing our website, browsing our products, placing an order or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

Nigel Curtiss is a fashion, custom tailoring and ecommerce brand offering ready-to-wear garments, custom pieces, accessories and related services.

You can contact us at:

Email: customerservice@nigelcurtiss.com
Phone: 332-334-1417
Website: www.nigelcurtiss.com

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website in a way that violates any applicable law or regulation

• Attempt to interfere with the security or operation of the website

• Copy, reproduce or misuse website content without permission

• Provide false, inaccurate or misleading information

• Use the website for fraudulent or unauthorised purposes

We reserve the right to restrict, suspend or terminate access to the website if we believe these Terms have been breached.

3. Products and Services

We make reasonable efforts to display our products, descriptions, colours, sizing, pricing and availability as accurately as possible. However, we cannot guarantee that product images, colours or details will appear exactly the same on every device or screen.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products or refuse orders at our discretion.

4. Custom and Made-to-Order Items

Some Nigel Curtiss products or services may be custom-made, made-to-order, altered or personalised.

Custom and made-to-order items may be subject to different timelines, cancellation terms, return restrictions or exchange conditions. These will be communicated where applicable.

It is your responsibility to provide accurate measurements, preferences and other relevant information for custom or tailored items. We are not responsible for issues caused by inaccurate or incomplete information provided by you.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products or services.

After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to accept, decline or cancel an order for reasons including, but not limited to:

• Product unavailability

• Pricing or product information errors

• Payment issues

• Suspected fraud

• Shipping restrictions

• Breach of these Terms

If we cancel an order after payment has been taken, we will issue a refund using the original payment method where possible.

6. Pricing and Payment

All prices are displayed on the website and may be changed at any time without notice.

You agree to provide current, complete and accurate payment and billing information. Payment must be received and authorised before an order is processed.

We use third-party payment providers to process transactions securely. We do not intentionally store full payment card details on our own systems.

You are responsible for any applicable taxes, duties, customs fees or other charges related to your order.

7. Shipping and Delivery

Shipping times and delivery estimates are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, incorrect delivery information, weather, events outside our control or other circumstances beyond our reasonable control.

Risk of loss or damage may pass to you once an order has been delivered to the shipping address provided.

8. Returns, Exchanges and Refunds

Returns, exchanges and refunds are subject to our applicable return policy.

Certain items may not be eligible for return or exchange, including custom-made, made-to-order, altered, personalised, worn, damaged or final-sale items, unless required by law.

To request a return or exchange, please follow the instructions provided on our website or contact us at customerservice@nigelcurtiss.com.

9. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

You agree to provide accurate information and update it when necessary.

We reserve the right to suspend or terminate accounts that contain inaccurate information, are used fraudulently or violate these Terms.

10. Promotions and Discount Codes

Promotions, offers and discount codes may be subject to additional terms and conditions.

We reserve the right to modify, suspend or cancel promotions at any time. Discount codes cannot be exchanged for cash and may not be applied retrospectively unless stated otherwise.

11. Intellectual Property

All content on the website, including text, images, product designs, branding, graphics, logos, photographs, videos and other materials, is owned by or licensed to Nigel Curtiss and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell or exploit any website content without our prior written permission.

12. User Content

If you submit reviews, images, feedback, comments or other content to us, you confirm that you have the right to do so and that the content does not infringe the rights of any third party.

By submitting content, you grant Nigel Curtiss a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, display and share that content for business, marketing and promotional purposes, unless otherwise agreed.

We reserve the right to remove any content we consider inappropriate, unlawful, misleading or harmful.

13. Third-Party Links and Services

Our website may contain links to third-party websites, services or platforms. We are not responsible for the content, privacy practices, terms or security of any third-party sites.

Your use of third-party services is at your own risk and may be subject to separate terms and conditions.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Please read our Privacy Policy carefully before using the website or providing personal information.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may update, suspend, restrict or discontinue any part of the website at any time without notice.

16. Disclaimer

Our website and services are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, we make no warranties or representations that the website will be secure, error-free, uninterrupted or free from viruses or harmful components.

Nothing in these Terms affects any rights you may have under applicable consumer protection laws.

17. Limitation of Liability

To the fullest extent permitted by law, Nigel Curtiss will not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data or business opportunity, arising from your use of the website or purchase of products.

Our total liability for any claim relating to an order will not exceed the amount paid by you for the relevant product or service, unless otherwise required by law.

18. Indemnity

You agree to indemnify and hold harmless Nigel Curtiss, its owners, directors, employees, contractors and partners from any claims, losses, liabilities, damages, costs or expenses arising from your breach of these Terms, misuse of the website or violation of any law or third-party rights.

19. Events Outside Our Control

We will not be responsible for any delay or failure to perform our obligations where such delay or failure is caused by events outside our reasonable control, including natural disasters, strikes, supply chain disruption, transportation delays, customs issues, power failures, internet outages, governmental action or other unforeseen events.

20. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

21. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Nigel Curtiss is registered, unless otherwise required by applicable consumer protection laws.

Any disputes will be handled by the courts or dispute resolution bodies with appropriate jurisdiction.

22. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Nigel Curtiss
Email: customerservice@nigelcurtiss.com
Phone: 332-334-1417
Website: www.nigelcurtiss.com