Privacy Policy

Last updated: 1 July 2026

This Privacy Policy explains how Nigel Curtiss (“we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit or make a purchase from www.nigelcurtiss.com.

By using our website, placing an order, contacting us or signing up to receive marketing communications, you agree to the terms of this Privacy Policy.

1. Who We Are

Nigel Curtiss is a fashion, custom tailoring and ecommerce brand offering ready-to-wear, custom pieces and related services through our website.

For privacy-related questions, you can contact us at:

Email: customerservice@nigelcurtiss.com
Phone: 332-334-1417
Website: www.nigelcurtiss.com

2. Information We Collect

We may collect the following types of personal information:

Information you provide directly

This may include:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment-related information

  • Contact form messages

  • Appointment or custom tailoring enquiries

  • Marketing preferences

  • Any other information you choose to provide to us

Information collected when you use our website

When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the website

  • Referring website or source

  • Cookies and similar tracking information

Payment information

When you place an order, payment information is processed securely by our payment providers. We do not intentionally store full payment card details on our own systems.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Arrange shipping, returns and exchanges

  • Respond to customer service enquiries

  • Manage custom tailoring or appointment requests

  • Send order confirmations and service updates

  • Provide customer support

  • Send marketing emails or promotional messages where permitted

  • Improve our website, products and services

  • Prevent fraud and protect the security of our website

  • Comply with legal, tax and accounting obligations

4. Marketing Communications

If you sign up to receive news, offers, updates or promotions from Nigel Curtiss, we may contact you by email, SMS or other communication channels you have provided.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.

If you receive SMS marketing from us, you may opt out by following the instructions in the message or contacting us.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help the site function properly, improve your shopping experience, analyse website performance and support marketing activity.

Cookies may be used for purposes such as:

  • Keeping items in your cart

  • Remembering your preferences

  • Understanding how visitors use the website

  • Supporting checkout and account functionality

  • Measuring the effectiveness of marketing campaigns

You can control or disable cookies through your browser settings. Please note that some parts of the website may not work properly if cookies are disabled.

For more information, please see our Cookie Policy.

6. Sharing Your Information

We may share your personal information with trusted third parties who help us operate our business and provide our services, including:

  • Ecommerce platform providers

  • Payment processors

  • Shipping and delivery companies

  • Returns and exchange service providers

  • Email and SMS marketing platforms

  • Website hosting and analytics providers

  • Customer service tools

  • Professional advisers, such as accountants or legal advisers

  • Law enforcement, regulators or government authorities where required by law

We only share information where necessary and require service providers to handle personal information securely and lawfully.

7. International Transfers

Because our website and service providers may operate in different countries, your personal information may be transferred to, stored or processed outside your country of residence.

Where required, we take appropriate steps to protect your personal information in accordance with applicable data protection laws.

8. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including to:

  • Fulfil orders

  • Provide customer service

  • Manage business records

  • Meet legal, accounting and tax requirements

  • Resolve disputes

  • Prevent fraud

  • Maintain website security

When personal information is no longer required, we will delete, anonymise or securely store it in accordance with applicable laws.

9. How We Protect Your Information

We take reasonable technical, organisational and administrative measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using appropriate safeguards.

10. Your Privacy Rights

Depending on where you live, you may have certain rights over your personal information. These may include the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Withdraw consent for marketing

  • Request a copy of your information

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at customerservice@nigelcurtiss.com.

We may need to verify your identity before responding to certain requests.

11. California and Other US State Privacy Rights

If you are a resident of California or another US state with applicable privacy laws, you may have additional rights regarding your personal information, including the right to know what personal information we collect, request deletion, correct certain information and opt out of certain uses of your information.

Nigel Curtiss does not knowingly sell personal information in the traditional sense. However, some analytics or advertising technologies may be considered “sharing” or “targeted advertising” under certain privacy laws. You may contact us to exercise applicable rights.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We encourage you to read the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations or privacy practices.

When we update this policy, we will revise the “Last updated” date at the top of this page.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Nigel Curtiss
Email: customerservice@nigelcurtiss.com
Phone: 332-334-1417
Website: www.nigelcurtiss.com